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Rating Sites

Add your profile URLs for Google, RateMDs, and Healthgrades so patients are prompted to leave a review after completing a feedback survey.

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How It Works

  1. You add your review profile URLs in Tesa Cloud
  2. When a patient completes a feedback survey, they see a “Leave a review?” prompt
  3. The prompt shows buttons for each platform you’ve configured
  4. Clicking a button opens your profile page in a new browser tab
Only platforms where you’ve added a URL will appear in the patient prompt. If you haven’t configured any URLs, patients won’t see the review prompt.

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Adding Your Review URLs

1

Open User Profile

Navigate to My Profile from the navigation menu
2

Click Rating Sites Profiles

Click the Rating Sites Profiles button (star icon). This is only visible to primary users who are providers.
3

Enter Your URLs

Add your profile URLs for one or more platforms:
  • Google Business Profile — Go to your Google Business Profile, click Share, and copy the link
  • RateMDs — Search your name on ratemds.com and copy your profile URL
  • Healthgrades — Search your name on healthgrades.com and copy your profile URL
4

Test Your Links

Click the test button next to each URL to verify it opens your correct profile page
5

Save

Click Save to store your URLs

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Supported Platforms

PlatformURL Format
Google Businesshttps://g.page/... or https://www.google.com/maps/place/...
RateMDshttps://www.ratemds.com/doctor-ratings/...
Healthgradeshttps://www.healthgrades.com/physician/...

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Patient Experience

After completing a feedback survey, patients see a prompt on the recovery page with buttons for each platform you’ve configured. Each button opens your review profile in a new browser tab. The prompt is designed to be non-intrusive — patients can dismiss it at any time.

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My Reputation on Dashboard

Once you’ve added your review URLs, your star ratings and review counts are displayed in the My Reputation section on your dashboard. The data refreshes automatically every 7 days when you use the app, and you can manually refresh once per day. Historical trends for your star ratings and review counts are also available on the Analytics Dashboard.

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Requirements

  • You must be a primary user (not a sub-user)
  • You must have a provider profile set up
  • URLs must be valid web addresses (starting with http:// or https://)
Google Business reviews tend to have the highest visibility. If you only set up one platform, start with Google.