Delete Account
Permanently delete your Tesa Cloud account and all associated data.Before You Delete
Consider these important points before proceeding:- All patient records you created will be deleted
- All surgical procedure records will be removed
- All post-operative reports will be permanently deleted
- You will lose access to all organisation memberships
- All API keys will be invalidated
- This action cannot be reversed after 30 days
How to Delete Your Account
Option 1: Via Website
1
Navigate to Deletion Page
2
Sign In
Enter your email and password to verify your identity
3
Review Warnings
Read the list of data that will be deleted
4
Confirm Deletion
Check the confirmation box and click DELETE MY ACCOUNT
Option 2: Via Mobile App
1
Open Settings
Tap the Settings icon in the app
2
Account Settings
Scroll to Account section
3
Delete Account
Tap Delete Account
4
Follow Prompts
Complete the deletion process
What Gets Deleted
30-Day Grace Period
After submitting a deletion request:- Your account is immediately signed out
- Your data is marked for deletion
- A confirmation email is sent to you
- You have 30 days to cancel if you change your mind
To cancel a pending deletion, contact support at help@tesacloud.com within 30 days.
After Deletion
Once the 30-day grace period expires:- All your data is permanently and irreversibly deleted
- Your email address becomes available for new account registration
- Historical audit logs are retained for compliance purposes
Language Support
The deletion page is available in multiple languages:- English
- Spanish (Español)
- Portuguese (Português)
- Hindi (हिन्दी)
- Chinese (中文)
- Arabic (العربية)
Need Help?
Cancel Deletion
Contact help@tesacloud.com within 30 days to cancel a pending deletion request.
Data Export
Need your data before deletion? Contact support to request a data export.