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Notification Settings

Control which in-app alerts you receive for key events like survey submissions, incomplete cases, and order updates.

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Accessing Notification Settings

1. Click Settings in the navigation menu
2. Click Notifications in the settings menu

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Available Notifications

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In-App Alert for PROMS Survey Submissions

Receive an alert in the app when a patient submits a new PROMS (Patient-Reported Outcome Measures) survey response.

• Default: Enabled
• This helps you stay informed about patient feedback as it comes in

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Device Notification for PROMS Surveys

Push notifications to your device when a new survey is submitted — even when the app is not open.

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In-App Alert for Incomplete Cases

Receive an alert if cases scheduled for the day are not completed by end of day.

• Default: Disabled
• Useful as a reminder to finalise case documentation before leaving

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In-App Alert for Order Status Updates

Receive an alert when the status of an order changes (e.g., shipped, delivered).

• Default: Disabled
• Keeps you informed about equipment and supply orders

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Managing Your Preferences

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How Alerts Work

When a notification is triggered and the corresponding preference is enabled:

1. An alert appears in the alerts badge in the top navigation bar
2. Click the alerts badge to view your alerts on the Alerts page
3. Alerts remain until you dismiss them

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First-Time Setup

The first time you visit the Notification Settings page, your preferences are automatically created with default values: You can change any of these at any time.