> ## Documentation Index
> Fetch the complete documentation index at: https://userguide.tesacloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Surveys Overview

> Patient feedback surveys in Tesa Cloud

# Patient Surveys

Tesa Cloud automates patient outcome tracking through customisable feedback surveys. Collect validated outcome data with minimal effort using pre-built templates or create custom surveys tailored to your practice.

## Getting Started

<CardGroup cols={2}>
  <Card title="Creating Surveys" icon="plus" href="/surveys/creating-surveys">
    Import templates, duplicate, or build from scratch
  </Card>

  <Card title="Survey Status & Preview" icon="eye" href="/surveys/survey-status">
    Manage lifecycle and preview patient experience
  </Card>

  <Card title="Survey Questions" icon="list-check" href="/surveys/survey-questions">
    Customise questions and response types
  </Card>

  <Card title="Survey Settings" icon="gear" href="/surveys/survey-settings">
    Configure dispatch timing and delivery
  </Card>

  <Card title="Survey Results" icon="chart-pie" href="/surveys/survey-results">
    View and analyse patient responses
  </Card>
</CardGroup>

## Survey Templates

Tesa Cloud includes clinically validated survey templates:

<AccordionGroup>
  <Accordion title="Tesa Medical Standard Survey — Built-In Recovery Tracking" icon="shield-check" defaultOpen>
    **Standardised Recovery Scoring**

    Three compulsory questions are automatically included in every survey you create. These questions provide standardised, comparable recovery scores across all patients and practices.

    | Attribute       | Value                  |
    | --------------- | ---------------------- |
    | Questions       | 3 (auto-included)      |
    | Completion Time | \< 1 minute            |
    | Scoring         | 0-100 normalised scale |

    **The 3 standard questions:**

    1. Rate how normal your knee feels (0-100 slider)
    2. Have you returned to your prior level of activity? (Yes/No)
    3. Have you injured the same or other knee? (Yes/No)

    These questions cannot be edited or deleted. They appear at the beginning of every survey and are used to calculate recovery journey scores.
  </Accordion>

  <Accordion title="KOOS Survey — Comprehensive Research" icon="clipboard-list">
    **Knee Injury and Osteoarthritis Outcome Score**

    A 42-question survey assessing pain, symptoms, daily activities, sport function, and quality of life. Takes 10-15 minutes to complete.

    | Attribute              | Value         |
    | ---------------------- | ------------- |
    | Questions              | 42            |
    | Completion Time        | 10-15 minutes |
    | Expected Response Rate | 40-60%        |

    **Best for:** Clinical research, academic centres, detailed outcome analysis, publications.
  </Accordion>

  <Accordion title="Tegner Activity Scale — Activity Level" icon="person-running">
    **Activity Level Assessment**

    A single-question survey with 11 activity levels (0-10). Patients select their highest current activity level, from disability pension (level 0) to competitive elite sports (level 10).

    | Attribute              | Value       |
    | ---------------------- | ----------- |
    | Questions              | 1           |
    | Completion Time        | \< 1 minute |
    | Expected Response Rate | 75-90%      |

    **Best for:** Active patients, sports medicine, tracking return-to-activity progress.
  </Accordion>

  <Accordion title="MARS — Activity Frequency" icon="chart-line">
    **Marx Activity Rating Scale**

    A 4-question survey assessing how often patients perform running, cutting, decelerating, and pivoting activities. Evaluates knee function in active patients.

    | Attribute              | Value     |
    | ---------------------- | --------- |
    | Questions              | 4         |
    | Completion Time        | 2 minutes |
    | Expected Response Rate | 70-85%    |

    **Best for:** Athletes, ACL reconstruction follow-up, sports medicine practices.
  </Accordion>

  <Accordion title="IKDC — Comprehensive Knee Evaluation" icon="stethoscope">
    **International Knee Documentation Committee Subjective Knee Evaluation Form**

    An 18-question survey covering symptoms, sports activities, and knee function. The standard outcome measure for knee ligament injuries.

    | Attribute              | Value      |
    | ---------------------- | ---------- |
    | Questions              | 18         |
    | Completion Time        | 10 minutes |
    | Expected Response Rate | 50-70%     |

    **Best for:** Ligament injuries, ACL/PCL reconstruction, clinical outcome tracking.
  </Accordion>
</AccordionGroup>

<Info>
  **Choosing a template:** Consider your patient population and goals. Higher completion rates from simple surveys often provide more useful data than low completion rates from comprehensive surveys. All surveys automatically include the 3 standard compulsory questions for recovery scoring.
</Info>

## How Surveys Work

<Steps>
  <Step title="Create or Import Survey">
    Choose a template, duplicate an existing survey, or build from scratch
  </Step>

  <Step title="Customise Content">
    Edit questions, add translations, configure response options
  </Step>

  <Step title="Preview & Publish">
    Test the patient experience, then publish when ready
  </Step>

  <Step title="Complete Procedures">
    Perform surgeries and generate post-operative reports
  </Step>

  <Step title="Automatic Dispatch">
    Surveys are sent automatically based on your schedule
  </Step>

  <Step title="Patient Responds">
    Patients complete surveys on any device
  </Step>

  <Step title="Review Results">
    View responses and track outcomes over time
  </Step>
</Steps>

## Survey Status

Surveys have three possible statuses that control whether they're sent to patients:

| Status        | Description                        | Dispatched |
| ------------- | ---------------------------------- | ---------- |
| **Draft**     | Under development or review        | No         |
| **Published** | Active and ready for patients      | Yes        |
| **Archived**  | Inactive but preserved for records | No         |

<Tip>
  All new surveys start as **Draft**. Change to **Published** when ready to send to patients.
</Tip>

## Follow-Up Intervals

Configure when surveys are sent after procedures:

* 2 weeks post-op
* 6 weeks post-op
* 3 months post-op
* 6 months post-op
* 12 months post-op

Enable or disable each interval in Survey Settings.

## Multi-Language Support

Surveys are available in seven languages:

<CardGroup cols={4}>
  <Card title="English" icon="flag" />

  <Card title="Spanish" icon="flag" />

  <Card title="French" icon="flag" />

  <Card title="Portuguese" icon="flag" />

  <Card title="Arabic" icon="flag" />

  <Card title="Chinese" icon="flag" />

  <Card title="Hindi" icon="flag" />
</CardGroup>

Patients receive surveys in their preferred language based on their contact preferences.

## Survey Delivery

Surveys are delivered via email with a secure link to the survey portal. Patients can complete surveys on any device with a web browser.

## Quick Start

New to surveys? Follow these steps:

1. **Navigate to Surveys** in Settings
2. **Create a new survey** using the **+** button
3. **Import a template** (e.g., KOOS, Tegner) or **build from scratch**
4. The 3 standard compulsory questions are **automatically included**
5. **Add any additional questions** for your practice needs
6. **Preview** to verify the patient experience
7. **Publish** when ready
8. **Configure dispatch settings** for follow-up intervals

Your surveys will now be sent automatically to patients after procedures.