> ## Documentation Index
> Fetch the complete documentation index at: https://userguide.tesacloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Rating Sites

> Add your review platform profile URLs so patients can leave reviews

# Rating Sites

Add your profile URLs for Google, RateMDs, and Healthgrades so patients are prompted to leave a review after completing a feedback survey.

## How It Works

1. You add your review profile URLs in Tesa Cloud
2. When a patient completes a feedback survey, they see a **"Leave a review?"** prompt
3. The prompt shows buttons for each platform you've configured
4. Clicking a button opens your profile page in a new browser tab

<Info>
  Only platforms where you've added a URL will appear in the patient prompt. If you haven't configured any URLs, patients won't see the review prompt.
</Info>

## Adding Your Review URLs

<Steps>
  <Step title="Open User Profile">
    Navigate to **My Profile** from the navigation menu
  </Step>

  <Step title="Click Rating Sites Profiles">
    Click the **Rating Sites Profiles** button (star icon). This is only visible to primary users who are providers.
  </Step>

  <Step title="Enter Your URLs">
    Add your profile URLs for one or more platforms:

    * **Google Business Profile** — Go to your Google Business Profile, click Share, and copy the link
    * **RateMDs** — Search your name on ratemds.com and copy your profile URL
    * **Healthgrades** — Search your name on healthgrades.com and copy your profile URL
  </Step>

  <Step title="Test Your Links">
    Click the test button next to each URL to verify it opens your correct profile page
  </Step>

  <Step title="Save">
    Click **Save** to store your URLs
  </Step>
</Steps>

## Supported Platforms

| Platform        | URL Format                                                      |
| --------------- | --------------------------------------------------------------- |
| Google Business | `https://g.page/...` or `https://www.google.com/maps/place/...` |
| RateMDs         | `https://www.ratemds.com/doctor-ratings/...`                    |
| Healthgrades    | `https://www.healthgrades.com/physician/...`                    |

## Patient Experience

After completing a feedback survey, patients see a prompt on the recovery page with buttons for each platform you've configured. Each button opens your review profile in a new browser tab.

The prompt is designed to be non-intrusive — patients can dismiss it at any time.

## My Reputation on Dashboard

Once you've added your review URLs, your star ratings and review counts are displayed in the **My Reputation** section on your [dashboard](/getting-started/dashboard#my-reputation). The data refreshes automatically every 7 days when you use the app, and you can manually refresh once per day. Historical trends for your star ratings and review counts are also available on the [Analytics Dashboard](/reports/reports-dashboard).

## Requirements

* You must be a **primary user** (not a sub-user)
* You must have a **provider profile** set up
* URLs must be valid web addresses (starting with `http://` or `https://`)

<Tip>
  Google Business reviews tend to have the highest visibility. If you only set up one platform, start with Google.
</Tip>