> ## Documentation Index
> Fetch the complete documentation index at: https://userguide.tesacloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete Account

> How to permanently delete your Tesa Cloud account and all associated data

# Delete Account

Permanently delete your Tesa Cloud account and all associated data.

<Warning>
  Account deletion is permanent and cannot be undone after the 30-day grace period. All your data will be permanently removed.
</Warning>

## Before You Delete

Consider these important points before proceeding:

* All patient records you created will be deleted
* All surgical procedure records will be removed
* All post-operative reports will be permanently deleted
* You will lose access to all organisation memberships
* All API keys will be invalidated
* This action cannot be reversed after 30 days

## How to Delete Your Account

### Option 1: Via Website

<Steps>
  <Step title="Navigate to Deletion Page">
    Visit [tesacloud.com/delete-account](https://tesacloud.com/delete-account)
  </Step>

  <Step title="Sign In">
    Enter your email and password to verify your identity
  </Step>

  <Step title="Review Warnings">
    Read the list of data that will be deleted
  </Step>

  <Step title="Confirm Deletion">
    Check the confirmation box and click **DELETE MY ACCOUNT**
  </Step>
</Steps>

### Option 2: Via Mobile App

<Steps>
  <Step title="Open Settings">
    Tap the Settings icon in the app
  </Step>

  <Step title="Account Settings">
    Scroll to Account section
  </Step>

  <Step title="Delete Account">
    Tap **Delete Account**
  </Step>

  <Step title="Follow Prompts">
    Complete the deletion process
  </Step>
</Steps>

## What Gets Deleted

| Category       | Data Removed                                            |
| -------------- | ------------------------------------------------------- |
| **Account**    | Login credentials, profile information, profile photo   |
| **Patients**   | All patients you created, contact details, observations |
| **Procedures** | Appointments, procedure data, surgical notes, images    |
| **Reports**    | Post-operative reports and PDF files                    |
| **Surveys**    | Survey responses from your patients                     |
| **API Keys**   | All developer credentials                               |
| **Files**      | Uploaded images, DICOM files, documents                 |

## 30-Day Grace Period

After submitting a deletion request:

* Your account is immediately signed out
* Your data is marked for deletion
* A confirmation email is sent to you
* You have **30 days** to cancel if you change your mind

<Info>
  To cancel a pending deletion, contact support at [help@tesacloud.com](mailto:help@tesacloud.com) within 30 days.
</Info>

## After Deletion

Once the 30-day grace period expires:

* All your data is permanently and irreversibly deleted
* Your email address becomes available for new account registration
* Historical audit logs are retained for compliance purposes

## Language Support

The deletion page is available in multiple languages:

* English
* Spanish (Español)
* Portuguese (Português)
* Hindi (हिन्दी)
* Chinese (中文)
* Arabic (العربية)

Select your preferred language from the dropdown menu on the page.

## Need Help?

<CardGroup cols={2}>
  <Card title="Cancel Deletion" icon="rotate-left">
    Contact [help@tesacloud.com](mailto:help@tesacloud.com) within 30 days to cancel a pending deletion request.
  </Card>

  <Card title="Data Export" icon="download">
    Need your data before deletion? Contact support to request a data export.
  </Card>
</CardGroup>